Fix ‘PUBG Crashing or Freezing on Windows PC’ Issue

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PUBG (PlayerUnknown’s Battlegrounds) is a game that needs no introduction. The game literally rules the world of smartphone games. The game follows a battle royale approach. Up to 100 players can participate. All players get out of the airships and are placed on an unfamiliar battlefield that gets smaller and smaller over time. The last player standing wins the game. This is a fairly accurate PUBG story in a nutshell.

However, this game is much more than that. There are two versions of the game, one fully functional, graphics-oriented, and the other is a lite version designed to run on low-end devices. The game is available for mobile devices, PC and Xbox. Today’s guide covers the PUBG crash problem with all of these devices and how you can fix these glitches in a minute or two. PUBG is a battle royale game that requires a decent machine to experience its full graphics. However, you can use the lite version and enjoy the game.

So the first and main reason for the crash issue would be your hardware specification, if it is low then the game will crash. Also, high graphics settings on low-end hardware also lead to hangs. The game requires a constant and stable internet connection, if this is missing, you will face PUBG crashes in case of startup problems. If you’ve overclocked your system, are running an outdated version of the game, or are using some kind of game mod, the game will crash as well.

Try these fixes:

Solution 1: install the latest patch

PUBG keeps releasing its patches to fix some bugs. So you can install the new patches to keep your game up to date on the patch notes page.

Solution 2: update your graphics driver

If you are using an outdated or faulty graphics driver, your game is likely to freeze. To enjoy your game to the fullest, you need to update your graphics driver. This can make a big difference, especially if you can’t remember when was the last time you updated your drivers.

There are mainly two options you can take to update your graphics driver: manually or automatically.

Option 1: manually update your graphics driver

NVIDIA and AMD keep updating drivers. To get them, you have to go to the official websites, find the correct drivers, and download them manually.

Once you have downloaded the drivers, double-click the downloaded file and follow the on-screen instructions to install the drivers.

Option 2: automatically update your drivers (recommended)

If you don’t have the time, patience, or computer skills to update drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running or you risk downloading and installing the wrong driver.

  • Download and install Driver Easy.
  • Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any outdated or missing drivers.
  • Click the Update button next to your graphics driver to automatically download the correct driver for your computer, then you can install it manually.

If you have updated your drivers and PUBG freezing issue persists, try the next solution.

Solution 3: disable overclocking

If you are using MSI Afterburner or other GPU tuning programs, you cannot play your game smoothly. The game engine doesn’t really support overclocked cards. And overclocking can cause game instability and thus the game might crash. So to fix it, you need to disable it.

Also, it is very important to remove all those overlays, Steam, Discord or whatever overlays you are using. Usually it is causing some problems such as frostbite.

Solution 4: change power options

Windows 10 offers a number of power plans, including the new Ultimate Performance that you can switch to. The Ultimate Performance plan can allow you to take full advantage of your computer’s potential. Thus, it could solve your PUBG freezing problem.

Here’s how to enable this plan:

  • Press the Windows logo key and R together on your keyboard.
  • Type powercfg.cpl in the box and hit Enter.
  • In the Hide Additional Plans section, check the Ultimate Yield.

Solution 5: delete temporary files

If your computer does not have enough space to store temporary files, it will crash. So you can remove them by following these steps:

  • Press the Windows logo key and R together on your keyboard to open the Run box.
  • Type% temp% and hit Enter.
  • Select all the files in the folder and delete them.
  • After that restart PUBG and hopefully the freezing issue should be resolved.

If the freezing problem persists, it is time for you to check for corrupted, non-working, or missing Windows software files, which will lead to performance issues.

To do this, try using Reimage, which will automatically find, repair corrupted files, and fix system software problems. Additionally, it increases performance, stops computer freezing and system crashes, as well as improves overall PC stability. With regular use, Reimage will constantly update your operating system, keeping your computer running at its best.

  • Download and install Reimage.
  • Open Reimage and it will run a free scan of your PC and give you a detailed report of your PC status. This will take a few minutes.
  • Once you are done, click START REPAIR to start the repair process.

Solution 6: turn off VSync

When VSync is enabled, your game may be less responsive. So you can turn it off to improve your game performance. Take NVIDIA as an example:

  • Right-click on the empty space on your desktop and select NVIDIA Control Panel.
  • In the left pane, select Manage 3D Settings.
  • On the Global Settings tab, select Vertical sync and disable it.

After applying the changes, launch the game and test if it solves the freezing problem.

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Fix ‘PUBG Crashing or Freezing on Windows PC’ Issue