Bobcat’s Machine IQ Wireless Communication (Machine IQ) Mobile App

Bobcat’s Machine IQ Wireless Communication (Machine IQ) mobile app
brings owners and fleet managers a new way to stay connected to their
machines. Equipment owners can take advantage of all the benefits of
Machine IQ Basics and Machine IQ Health and Security to check on the
health of machines and remotely track information that enhances
maintenance, security and performance – now from their mobile devices.

“Operators
need quick, seamless access to their machine’s telematics no matter
where the job takes them, and our Bobcat Machine IQ packages are
designed to put all that information at their fingertips,” said Wendi
Majerus, digital business product manager at Doosan Bobcat North
America. “Now, our customers can access this data through the Machine IQ
mobile app, an easy-to-use, intuitive option to help better manage
their equipment and maintenance needs on the go.”

Providing this
fully integrated user experience, machine and fleet information can now
be accessed by operators through two options: the existing Bobcat Owner
Portal and from the new Bobcat Machine IQ mobile platform. The new
Machine IQ app delivers simplified, streamlined data directly to mobile
devices, helping customers monitor machine location and health, and
maximize uptime.
 
The app is free for Bobcat customers and uses
the same login information as the Bobcat Owner Portal. It is available
on both iOS and Android operating systems. Simply search for ‘Bobcat
Machine IQ’ in the Google Play Store or Apple App Store and download.

Machine IQ Basics Package
The
Machine IQ Basics package is a subscription service which allows
customers to effectively manage their machines. The service is free for
the first three years from the original equipment purchase date. Machine
IQ Basic features include:
Basic Telematics – Tracks key information points, including GPS location and history, operating hours and last recorded fuel levels.
Custom Asset Name – Allows customers to create personalized names to quickly identify machines in a fleet.
Maintenance Interval Tracking
– Tracks regular planned maintenance and custom maintenance schedules
and allows customers to view high-level instructions in portal for each.

Machine IQ Health and Security Package
The
Machine IQ Health and Security package gives customers the ability to
upgrade their machine subscription to proactively monitor their
equipment. It includes all Machine IQ Basic features plus the following
advanced features.
Maintenance Reminder Email Alerts
Notifies customers via email when they are approaching regular
maintenance. The alert provides high-level information on how to perform
regular maintenance as well as on relevant parts. Customers can access
the regular maintenance tracker to see what planned maintenance is
coming up, and also sign up for mobile push notifications to go directly
to their phones. This quickly alerts them to maintenance reminders,
fault code alerts, as well as geofence and curfew breaches.
Fault Code Notifications and Troubleshooting
– Distributes alerts, a clear description and troubleshooting steps if
the machine reports a fault code. Customers can also subscribe to email
notifications for alerts and troubleshooting.
Geofence Creation and Breach Notification
– Provides customers with the ability to set up custom boundaries and
receive email notifications the moment the machine leaves the specified
operation footprint.
Curfew Creation and Breach Notifications –
Alerts customers via email if their equipment is being operated outside
of designated days or hours.
Machine Utilization Reporting
Tracks machine efficiency and utilization to help customers make more
informed decisions. The feature compares idle time, working time and
fuel usage as well as generates custom reports.
In-Portal Notification Management
– Gives customers the ability to monitor notifications within the
portal. A clear notification counter on the home page provides a
singular place to manage all important machine notifications.

CLICK HERE to learn more about Machine IQ and additional subscription package details.

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